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HOME / Visit / Service


See Floor Map

Information/ Box Office
(4F of MUZA bldg.)


  • * Closed on 29 Dec – 3 January (over new years) and maintenance days

See Buy Tickets

Information/ Box Office


Please check your coat and large luggage at the cloakroom on the 1st floor. Please put your umbrella in the umbrella stand provided.


Gift Shop

Beautiful shop that offers a wide variety of merchandise related to music. It is an excellent place to find a souvenir for yourself and a gift for your loved one.

*May not be open depending on performances.

Gift Shop


Our bar has a selection of glass wines (red, white and sparkling), beer, coffee and tea.

*May not be open depending on performances.

Low table for wheel chair users

Nursery Service

* English service available

A fee-charging spacious nursery service (fully equipped with toilettes for children) is available for those guests attending a performance hosted by MUZA. Note that this service is only for children age 12 and under. Please apply no later than 1 week prior to the event.

Inquiry: ®Mothers

TEL:0120-788-222 (domestic calls only)
10:00-12:00, 13:00-19:00(Mon‒Fri)

Nursery Service

Multipurpose Toilet

Multipurpose Toilet is located in the 1st and 2nd floor in the Symphony Hall and in Music Studios.

Multipurepose Toilet

Wheelchair Spaces

Wheelchair spaces in the 1st and 2nd floor in the hall. A caretaker can sit next to the person in the wheelchair. Please make sure a reservation at your earliest convenience.

See Seating Plan

Wheelchair Space (2F)
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